Receiving a certification for ISO 9001 informs your customers that your company is committed to providing enhanced customer satisfaction and meeting all applicable customer and regulatory requirements. In other words, it helps solidify your customers belief that you will get the job done right because you have instituted a quality management system that confirms you meet your obligations. ISO 9001 is a broad-based management system standard, and therefore can be applied to any manufacturing or service industry. The newest version of the internationally recognized standard, ISO 9001:2008 was published on November 15, 2008. The changes are minor in nature and address such issues as the need for clarification, greater consistency, resolution of perceived ambiguities, and improved compatibility with ISO 14001, which relates to environmental management systems (EMS).
These series of ISO standards deal primarily with environmental management systems. It prescribes controls for those activities that have an effect on the environment. These include the use of natural resources, handling and treatment of waste and energy consumption. When your company obtains an ISO 14000 registration, you are showing that you are committed to minimizing harmful effects on the environment through its activities (i.e. production, disposal, etc.) and to continually improve your environmental performance. If you are a supplier to automotive customers or exporting product to the European and/or Asian markets, then ISO 14000 registration is especially important to you.
OHSAS 18001 is the latest certification specification for Occupational Health and Safety Management Systems. It is based on already published criteria such as BS 8800 and the Management Regulations 1992. OHSAS 18001 is an audit/certification specification, not a legislative requirement or a guide to implementation.
Registration to OHSAS 18001 demonstrates a commitment to implement, maintain and improve the way in which you manage your Health and Safety system providing your organization confidence about meeting the requirements of Health and Safety legislation.
A worldwide standard specifically aimed at IT Service Management. It details an integrated set of management processes for the effective delivery of services to the business and its customers. The standard complements the process approach defined within ITIL from the Office of Government Commerce (OGC).
ISO/IEC 20000 consists of two parts:
ISO/IEC 20000-1:2011 is the formal Specification and defines the requirements for an organization to deliver managed services of an acceptable quality for its customers.
ISO/IEC 20000-2:2011 is the Code of Practice and describes the best practices for Service Management processes within the scope of ISO/IEC 20000-1. This will be of particular use to organizations preparing to be audited against ISO/IEC 20000 or planning service improvements.
ISO/IEC 27001 specifies requirements for the establishment, implementation, monitoring and review, maintenance and improvement of an overall management and control framework - for managing an organization’s information security risks. The standard covers all types of organizations (e.g. commercial enterprises, government agencies and non-profit organizations) and all sizes from small businesses to huge multinationals. By receiving certification for ISO 27001 you show your clients that bringing information security under management control is a prerequisite for sustainable, directed and continuous improvement.
ISO 22000 is an international standard that defines the requirements of a food safety management system covering all organizations in the food chain including inter-related organizations such as producers of equipment, packaging material, cleaning agents, additives and ingredients. This standard helps provide improved communication throughout your supply chain and enhanced understanding and implementation of HACCP principles.
ISO/TS 16949, written in line with ISO 9001 replacing QS-9000 as the Quality Management System specification for the global automotive industry, aligning existing automotive quality system requirements with within the global automotive industry. Your customers will know that you are emphasizing continuous improvement, defect prevention and a reduction of waste and variation in the supply chain system when you become ISO/TS 16949 certified.
AS9100C is the first globally available single standard for the aerospace industry. Achieving this certification shows your customers that you are dedicated to providing world class quality products and are committed to assuring customer satisfaction as per the scope of this standard and the aerospace industry.
ISO 13485 outlines the requirements for a comprehensive management system for the design and manufacture of medical devices. This conformance is important because it provides a framework for meeting medical device quality requirements in the international market as the conformity of medical devices and in vitro diagnostic medical devices according to EEC Decrees must be assessed before the sale of the medical device is allowed. A positive assessment is necessary for the authorization of the CE-identification and the permission to sell the medical device in the European Union. ISO 13485 compliance also helps meet the requirements outlined in 21 CFR Part 820 for the Quality System Regulations (QSR) applicable to medical device manufacturers and importers.
ISO 17025 is an International Standard that specifies the general requirements for the competence to carry out tests and/or calibrations. ISO 17025 applies to all organizations performing tests and/or calibrations. It applies to all laboratories regardless of the number of personnel or the extent of the scope of testing and/or calibration activities.
For additional information, visit ISO Online.